Please use this form to submit your return request and explain the reason. Form: Return Request Form. Your return request will be reviewed, and you will receive a response within 24 hours.
Return requests submitted more than 7 days after delivery will not be accepted. Please ensure your request is submitted within the allowed time frame.
I Want to Return My Order
I Want to Return My Order – How Can I Request a Return?
You can request a return within 7 DAYS of receiving your order.
Please note: Custom orders, discretionary returns, and non-defective returns are not accepted.
Once your return request is approved, the item must reach our Returns Department within 30 days of the original delivery date. Return shipping costs are the customer's responsibility, and we are unable to provide a return shipping label.
For return requests: return@mygreatcanvas.com
For damaged items: support@mygreatcanvas.com
